5

Friendly service, competent and reasonable prices

5

This is not your usual garage. In my case, simple e-test. My regular mechanic recommended these guys as I'm in Burlington and he's Hamilton and couldn't accommodate my schedule to get this in time and he has referred several people here. Walking in, people are happy, not just trying to be to be polite to customers but actually happy, customers too. I watched several transactions and people not frustrated, annoyed, etc to get $1200 - $1800 bills as is the norm I've seen elsewhere and everyone joking as they go about their business. It's like everyone was family to them. To my issue, 4:30 appt, walked in 1m ahead of schedule, several people being processed by the person at the front desk, politely asked to wait a few minutes while he finished the few ahead of me, however, in 2 minutes, someone asks if I'm the e-test. I say yes, so he ask for keys. Was told 30m and in 20m, I'm on my way. The place is amazingly clean for any business, never mind a garage - even the washrooms. The waiting room is comfy, current magazines to read. The shop is spotless, you can actually see through the windows. Better than most dealerships I've been in. I commented to one of the staff and he was happy I told him that. If my mechanic wasn't so good, I would definitely make this my shop.

5

Great service as always.

5

Professional and friendly. Todd and the others at Stop N Go have a great service with good prices - they send a diagnostic via email or text explaining what issues your car has (complete with videos, picture proof) which allows you to feel like you're dealing with an honest business. When I came in to confirm what services I wanted to proceed with, Todd took the time to take me into the garage and highlight the issues my car had, and what they we're going to do to fix it. That is excellent customer service.

5

Once again great service from Stop and Go.

5

Everyone there was super friendly and helpful. I was looking for a new mechanic and I think I just found one. Highly recommend these guys!

Thank you very much for the review, we look forward to welcoming you back again!

- Stop N Go Automotive Services
5

Everyone there was super friendly, knowledgeable and helpful. I was looking for a new mechanic and I think I just found one. I highly recommend these guys!

Craig thanks so much for coming to see us. Looking forward to helping out again.

- Stop N Go Automotive Services
5

Amazing service ☆☆☆☆☆ I came in the other day- with my 3 kiddos... I wasn't quite sure how they would sit still while I got my car checked out. I was surprised to see that they had a separate waiting area with a T.V, away from the front door. It was just perfect for waiting and the privacy they gave us to wait- my boys wanted to stay longer. One of the guys actually explained my car didn't needed the emissions- he was so nice about it instead of charging me just to look at my car like most dealers would! I HIGHLY recommend this place- it was my first time and I will be going back!

Diana thank you very much for the review! It was a pleasure to welcome you and your family while we worked through the emissions test, and then the added bonus that you didn't need that done! I'm glad we were able to avoid an unnecessary cost for you. Thanks again for taking the time to write this, we look forward to seeing you again!

- Stop N Go Automotive Services
5

Treated with kindness and courtesy ( not the first time ). My car was repaired after a great explanation. I was loaned a car at NO expense and my car was returned with a full valet service Free. Thank you to eveyone

5

Well I believe I have found my next auto garage and mechanic for my truck(my baby). When it comes to servicing my truck, all I ask for is the truth, professionalism and clear, understandable explanation of problem or not. I brought my truck in for rear noise and a once over inspection. Talked with Matthew who was very knowledgeable, and comfortable to talk with. Matthew took the time to listen to me and explain how some areas of the truck work and then we came up with a game plan for my 16 year old truck. Went for a test drive to hopefully hear rear noise again with the mechanic. Greatly appreciated his time plus his years of knowledge as he spoke about my brand name vehicle and what may be the problem. I felt at ease handing over the keys. My day was not disrupted without my vehicle because Matthew set my up with a loaner vehicle for the day....excellent. I even had fun driving the other vehicle just because of the change. What a service in this busy world we live in. I picked up my washed vehicle in the evening, and Matthew and the mechanic talked with me and explained everything so I would understand completely what was done and for the future maintenance. The mechanic had to creatively rebuild an attachment for the exhaust pipe which was just put in by another garage anyway at all. Plus moving forward with a test repair to rear shock sleeve. My truck drives and feels soooo much better from the further service that was completed. The mechanics are competitively priced but its the extra mile that my mechanic and the service advisor did for ME is what I really appreciate and value the most. I feel secure in them to work on my vehicle (that I love so much). I believe my search has ended for a mechanic and service advisor whom I trust will fix and help me maintain my truck for many more years to come......its STOP N GO, Burlington

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