i had 2 strangers installing a basement floor and were short a few tiles. Paying by the hour, i drove in a blizzard to pick up the tiles and my car wouldn't start at all. i called and they arranged a tow at no charge with the roadside assistance card and instead of ripping me off selling me a new computer, they discovered the key had failed and used my spare to fix my car.I got a ride home immediately, with the flooring i needed just in time to keep the workers busy and not lounging around my home alone. The CAA would make you wait at the car for hours,in the blizzard. i was home right away. Well done. They aren't cheap, but they add a value that I need and relied on today.